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    Client workflows

    Practical client workflows guidance for the people who sell, deliver, and review client work.

    All articlesBuying guidesClient workflowsAgency operationsProduct guidesRSS feed

    Client workflows · 7 min read

    A Client Onboarding Checklist for Agencies

    Agree scope, owners, inputs, access, approvals, and the first milestone before delivery. Includes a practical client onboarding checklist.

    Flotick TeamUpdated 20 Oct 2026

    Client workflows · 7 min read

    An Agency Workflow from Enquiry to Handoff

    Connect the sales promise to project ownership, review decisions, client updates, and handoff without adding unnecessary process.

    Flotick TeamUpdated 20 Oct 2026

    Client workflows · 7 min read

    Handle Scope Changes Before Scheduling Extra Work

    Clarify scope, record requests, assess effort and date impacts, and agree the next action before adding client work.

    Flotick TeamUpdated 20 Oct 2026

    Client workflows · 7 min read

    A Client Approval Process with Clear Decisions

    Define the item, version, reviewer, requested decision, and next owner. Keep client feedback distinct from authorization.

    Flotick TeamUpdated 20 Oct 2026

    Client workflows · 6 min read

    How to Scope and Price a Client Retainer

    Plan retainer work, capacity, costs, change boundaries, and billing records using explicit assumptions rather than generic rates.

    Flotick TeamUpdated 21 Oct 2026

    Put the next workflow into practice.

    Start with the client onboarding pack. Define scope, owners, approvals, and handoff before choosing how to manage the records.

    Get the onboarding checklist
    A welcoming organized kit containing a blank checklist, brief document, owner portrait markers and a handoff folder; one colleague prepares it.
    Illustrative artwork · An example workflow, not a product screenshot.

    Keep client work moving with less chasing.

    Keep client commitments connected to the work that delivers them.

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