Short answer. Flotick for IT services companies is a CRM plus delivery workspace: client and GSTIN, proposals and contracts, a portal, and the projects and sprints that implement the work.
A typical IT services desk
Enquiries arrive from the website, a referral, or IndiaMART. The pipeline keeps them visible. A won account becomes a client with an invoice currency. Implementation lives in a project, often with a sprint for the current milestone.
The portal is what you send instead of a weekly status spreadsheet: project status, shared documents, and invoices. Credentials the client is allowed to see can be revealed from the portal; hidden ones stay internal.
India-specific details that are real
Indian organizations pay in INR: Pro is ₹499 per organization per month, Max is ₹899. Client records store a GSTIN. Invoice PDFs use the client currency. Tax is not split into CGST, SGST, and IGST inside Flotick.
