Short answer. Zoho CRM is a sales CRM, often used with other Zoho apps for projects, books, and campaigns. Flotick is one workspace for the client record and the delivery work.
Where Zoho is the wider choice
If you want a large catalog of business apps, marketplace extensions, and a dedicated accounting product, Zoho's suite is built for that. Flotick does not include books, campaigns, or a full accounting ledger.
Where Flotick is the narrower fit
Indian agencies and IT firms that want INR pricing, a GSTIN on the client, IndiaMART lead intake when configured, and sprints in the same login do not have to stitch Zoho CRM to a separate project tool.
| Job | Flotick | Zoho CRM |
|---|---|---|
| Sales pipeline | Included | Included |
| Project and sprint delivery | Included in the same app | Usually a different Zoho app |
| GSTIN on the client | Stored on the client record | Depends on Zoho product and setup |
| Client portal | Magic link included | Depends on the Zoho apps you buy |
| Organization price | Free, ₹499, or ₹899 per month | Zoho's own per-user catalog |
